COOKIE POLICY OF LUIENGLISHFORYOU

Last modified: December 1, 2025

Welcome to Lui English For You!
This Privacy & Cookies Policy explains what information we collect when you visit or use our website, courses, forms, educational content, and any related services (“the Services”), as well as how we use and share this information.

References to “Lui English For You,” “we,” “our,” or “us” mean the entity responsible for processing your data. If you have questions, please see the Contact section at the end of this document.

By using our Services, you agree to our Terms and Conditions and to this Privacy & Cookies Policy.

I. INFORMATION WE COLLECT

We collect information in three main ways:

  1. Information you provide directly (e.g., when registering or filling out forms).
  2. Information we collect automatically (e.g., through cookies).
  3. Information we receive from third parties (e.g., analytics or payment processors).

The specific information collected depends on how you use our Services.

A. Information You Provide to Us

We collect information that you voluntarily choose to share with us.

This may include:

  • Full name
  • Email address
  • Phone number
  • Payment or donation details (processed through secure third-party platforms)
  • Information sent through contact forms
  • Data provided when enrolling in a course or newsletter
  • Comments, testimonials, messages, or voluntary submissions

If you choose not to provide certain information, some features may not be available.

B. Information We Collect Automatically

We use cookies and similar technologies to record how you browse and interact with our Services.

This may include:

  • IP address
  • Device type
  • Browser, language, and timezone settings
  • Pages visited and time spent on them
  • Click behavior and navigation patterns
  • Errors or performance issues
  • Unique session identifiers

This information helps us improve performance, functionality, and security.

C. Information We Receive from Third Parties

We may receive information about you from third-party tools that support our Services.

Examples include:

  • Analytics tools (Google Analytics, Meta/Facebook Pixel)
  • Payment processors (PayPal, Stripe, etc.), such as payment confirmations
  • Email marketing platforms (e.g., Mailchimp)

We never receive sensitive data such as full bank account details or passwords.

D. Categories of Personal Information Collected and Shared

Within the last 12 months, we may have collected or shared the following categories of personal information for operational purposes:

  • Identifiers: name, email, phone number, IP address, username
  • Commercial information: purchase history, course enrollment history, payment method
  • Internet activity: browsing data, click patterns, usage statistics
  • Approximate location information (based on IP)
  • Information submitted via forms, surveys, or contests
  • Inferred preferences based on interaction with the site

We do not collect medical data or highly sensitive personal information.

II. HOW WE COLLECT INFORMATION

A. Cookies and Related Technologies

We use first-party and third-party cookies to improve your experience.

Cookies help us:

  • Remember your preferences
  • Analyze site traffic
  • Improve functionality
  • Measure advertising performance

You may manage or disable cookies in your browser settings.

B. Analytics and Interest-Based Advertising

We work with third-party partners—such as Google and Meta—to understand how you interact with our website and to improve our marketing.

These partners may collect:

  • Browsing behavior
  • Interaction with advertisements
  • Technical device details

You can opt out of interest-based advertising through each platform’s privacy settings.

III. HOW WE USE AND SHARE INFORMATION

We use your information to operate, improve, and personalize our Services, and to communicate with you.

A. Legal Basis

Depending on your region, we process your data under:

  • Your consent
  • Our legitimate interests
  • Performance of a contract (e.g., course access)
  • Legal obligations

B. How We Use the Information

We use your personal information to:

  • Manage your account
  • Process course enrollments, purchases, or donations
  • Improve our Services and website performance
  • Send updates, educational materials, or notifications
  • Respond to questions and provide support
  • Analyze site statistics and functionality
  • Prevent fraud or misuse

C. Sharing Information

We do not sell your personal information.

We may share your data only with trusted third parties, such as:

  • Payment processors
  • Analytics platforms (Google, Meta, etc.)
  • Website hosting providers
  • Email marketing services

We may also share information when required by law or to protect the integrity of our Services.

IV. THIRD-PARTY WEBSITES AND SERVICES

Our website may link to or integrate content from external websites or services (e.g., YouTube videos, PayPal buttons, Facebook pages).

We do not control their privacy practices, so we recommend reviewing their policies before providing any personal information.

V. INTERNATIONAL DATA TRANSFERS

Some of our service providers operate internationally, including in the United States.
We ensure that appropriate technical and organizational protections are in place for your data.

VI. USER RIGHTS

Depending on your location, you may have rights such as:

  • Accessing your data
  • Correcting or updating it
  • Requesting deletion
  • Objecting to its use for marketing
  • Withdrawing consent
  • Requesting a copy of your data

To exercise your rights, contact us using the information in the Contact section.

VII. SECURITY

We take reasonable steps to protect your information.
However, no digital system is completely secure.
By sharing your information online, you acknowledge the inherent risks of internet transmission.

VIII. UPDATES TO THIS POLICY

We may update this Privacy & Cookies Policy to reflect legal changes or improvements to our Services.
The “Last updated” date will be revised accordingly.

IX. CONTACT

If you have questions about this Policy or wish to exercise your data rights, please contact us at:

privacy@luienglishforyou.com